Privacy Policy

HomeDeco.lk (hereinafter referred to as “we”, “us”, or “our”) is committed to respecting your privacy and complying with applicable data protection and privacy laws in Sri Lanka. This Privacy Policy applies to all customers and users (collectively referred to as “Users”) of our website, www.homedeco.lk (hereinafter referred to as the “Site”). We are dedicated to protecting your personal information and using it only to support your relationship with HomeDeco.lk. Please read the following policy to understand how we collect, use, and protect your information when you visit and/or order products through the Site. This Privacy Policy should be read in conjunction with the terms and conditions of use for www.homedeco.lk.

Personal Information Collection

When you use the Site, we collect and store your personal information. Our primary goal in doing so is to provide a safe, efficient, smooth, and customized experience. This allows us to provide services and features that are most likely to meet your needs and to customize the Site to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.

You can browse and visit the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. To fully use our Site, you will need to register using our online registration form, where you may be required to provide us with your contact and identity information, billing information, shipping information, and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature on the Site.

We may automatically track certain information about you based upon your behavior on our Site. We use this information to do internal research on our Users’ demographics, interests, and behavior to better understand, protect, and serve our Users. This information is compiled and analyzed on an aggregate basis. This information may include the URL that you were redirected from (whether this URL is on our site or not), your computer browser information, and your IP address.

If you choose to buy on the Site, we collect information about your buying behavior.

If you send us personal correspondence, such as emails, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

If you register for a site on another website or use a website providing a service for HomeDeco.lk or a website that helps facilitate your activity on the Site, that website may provide personal information about you and your transaction back to us.

Non-Personally Identifying Information

We may also collect non-personal information about your visit to the Site and other similar sites based on your browsing (click-stream) activities. This information may include the pages you browsed and products and services viewed or ordered, for example. This helps us to manage and develop the Site better, to provide you with a more enjoyable, customized service and experience in the future, and to help us to develop and deliver better products and services tailored to your individual interests and needs.

How Will We Use Your Information?

We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular, we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions, and for accuracy.

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Site’s content and product offerings, and customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe, and customized experience while using the Site.

You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the terms and conditions and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.

When Will We Disclose Your Information to Others?

We may disclose information about you, your account, and your personal information and data to

(i) third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product, and service operations that we provide to you on the Site. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced Site-related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. In some instances, the internal service provider may collect information directly from you. In these cases, you will be notified of the involvement of the internal service provider, and all additional information you provide them and their additional uses will be strictly up to you. If you provide additional information to an internal service provider directly, then their use of your personal information is governed by their applicable privacy policy.

(ii) our affiliates and joint ventures that are committed to serving your online trading needs and related services. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our affiliates and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. HomeDeco.lk, its affiliates, its joint ventures, or any combination of such, will share some or all of your personal information with another business entity should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information.

(iii) where a user enters information on any form of an advertiser, the information is simultaneously collected by HomeDeco.lk and the advertiser. The information is used by HomeDeco.lk in accordance with the terms of this privacy policy and is used by the advertiser as per the advertiser’s prevalent privacy policies. Because we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information. HomeDeco.lk may also aggregate (gather up data across all user accounts) personal information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

HomeDeco.lk
Wattegedara Road, Maharagama
Phone: 0776135583
Email: [email protected]